Application Performance Management (1/4)
58% of organizations report unsatisfactory performance of business critical applications, according to a study performed by Aberdeen Group. This translates to lost revenue, damage to brand reputation, and decreased effectiveness of IT staff. Technology trends aimed at optimizing Application Delivery Infrastructure are creating growing complexities for companies trying to manage their Application infrastructure. These trends include datacenter consolidation, server virtualization, WAN optimization, network-wide encryption, and network-intensive IP Telephony. These trends have made it increasingly complex to properly isolate and resolve critical performance issues before they affect the End User. Ensuring that revenue -generating Applications are delivered with a high-quality experience for the end user is job one for the IT Manager. The ability to maximize return on IT investments and manage performance of all critical systems - from the Data Center to the desktop - requires an investment in tools, time and resources.
To address these concerns, GLS provides Application Performance Management to identify application delivery performance issues. Application and Network Performance Management is the process of leveraging advanced monitoring, diagnostics and reporting tool sets from Fluke Networks to monitor and evaluate the performance of the customer's application delivery infrastructure.
After the initial deployment of all essential Fluke Networks tools (Visual Performance Manager, Application Performance Appliance, and NetFlow Tracker) into the client's environment, an Application Delivery Infrastructure Performance Assessment is performed. The output of the assessment is a detailed report of current performance levels for applications, application infrastructure, and network connection metrics. The information provided in the report gives detailed insight into current Application and Network Performance, as well as detailing a suggested course of action for improving performance.
Implementation of Performance Management Assessment consists of a series of phases over roughly a 10-day period, varying by Application Delivery Infrastructure complexity. Assessment scope coordination will be performed with the client to identify a firm timeline for the course of the assessment.
After deployment and assessment are completed, GLS works with the responsible client parties to develop a project schedule for corrective actions and provides project management for the project timeline, assisting the repair owner with before and after analysis to validate its impact on the performance metrics.
Once all immediate corrective actions have been implemented into the network and a final validation of positive performance is accomplished, GLS creates a network baseline for performance and seeks to implement performance thresholds into the ongoing management service. This baseline is the measure for all future performance changes, custom thresholds and additions to the network to be made from.
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