GLS installation and deployment services simplify the process of upgrading or optimizing your technology and infrastructure, helping you safeguard your business with ease.

Whether you choose tele, on-site, walk-in-take-over (WITO), or a combination of these offerings, our solutions modernize your equipment, optimize your existing infrastructure, and implement advanced cybersecurity measures to minimize vulnerabilities and strengthen protection against evolving threats.

Our proprietary processes are designed with your needs and challenges in mind. The GLS team of experts ensures every installation is efficient, secure, and customized to your business, enabling you to maintain continuity and protect your valuable assets.

GLS Deployment Solutions

DEPLOYMENT OFFERINGS

  • Kickoff Meeting
  • Project Plan Development
  • Complete System Access
  • Data Collection: Logical & Physical
  • LOAs Acquisition
  • Runbook Creation
  • MACD Process Alignment
  • System Visibility Confirmation
  • Scripts Execution
  • Transition & Support
Deployment Phases

Gather high-level sales designs, convert them to detailed low-level plans, and verify all assumptions.

GLS engineering develops the base configuration, sets up site attributes or profiles, and aligns sites to their respective profiles to ensure consistency across deployments.

With our proprietary Crawl, Walk, Run approach, we continuously test and refine network processes over a period of time, so customers can eventually assume full management of their network with ongoing support from our team.

Installation Methods
  • Receive equipment and log in ICS
  • Site assignment and acquire unique site information
  • Stage, load configuration, test, and ship
  • Receipt confirmation with customer site and schedule
  • Resource installation with customer
  • Remote connectivity support
  • Remote visibility confirmation of equipment
  • Mutually created testing plan execution
  • Site acceptance acquisition
  • Day 2 operations begin
  • Includes all Tele-Installation steps
  • Customer installation contract removal
  • Input GLS onsite technician
  • Install time has 2-hour base

The GLS Crawl, Walk, Run Approach

CRAWL
CRAWL
CRAWL

Initial sites deployed to test documentation and procedures.

WALK
WALK
WALK

Expand site coverage and log profile locations.

RUN
RUN
RUN

Production deployment begins with finalized documentation and profiles.

INSTALLATION SERVICES

Choose the delivery model that best fits your business.

ON-SITE

A designated on-site expert installs your network or new technologies with precision and efficiency.

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TELE

Remote engineers deliver and support seamless network deployment, device activation, and ongoing management for your infrastructure.

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WALK-IN-TAKE-OVER (WITO)

Provides complete network management to ensure seamless operations, maximizing your resources and tapping into expert support.

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HYBRID APPROACH

Customize your installation by combining any of our services for a complete, streamlined solution.

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DAY 2 SERVICES

Ensure reliable access to post installation Day 2 dispatch repair technicians.

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ON-SITE

Nationwide Cybersecurity and Network Infrastructure Delivered by Industry Experts—In Person

Our designated project management and engineering team, along with an on-site technician, delivers a customized installation plan for your business, serving customers across all 50 states, Puerto Rico, and Canada. We assess your network infrastructure, install and configure cybersecurity and network components, and ensure compliance with industry standards. Security policies and incident response protocols are established to protect your organization and address potential threats.

On-Site Service Capabilities
LAN/WAN RefreshFirewallsRouters & SwitchesVoice & Data ConnectivitySD-WANCircuit Turn-UpRoom Readiness
WAP Design & InstallLTE Wireless Site Surveys & ActivationHeat Mapping & Wi-Fi AnalysisWireless BackhaulMesh NetworkingSmall Cell Reamplification
SIEMVulnerability ScanningEndpoint Threat DetectionMDR+Asset Control & Classification
CCTVVideo Integration & AnalyticsAccess ControlIntrusion DetectionMass Notification
ConduitPowerLED Install or Retrofit
POS Install ServicesAudio/VisualData Center Cabling & InstallDesign-BuildPMS IntegrationDigital Signage

Our On-Site Installation Process

1ASSESStap to flip
The remote tech assesses the on-site technician's installation, verifies the work with the customer, and provides updates to the project manager.
2VERIFYtap to flip
The remote tech checks the equipment type and serial numbers for the shipped items.
3GUIDEtap to flip
The on-site field technician is guided through the equipment installation process and confirms normal site operations.
4RELEASEtap to flip
After validation, remote turn-up tech releases field technician and finalizes support procedure.
5COMPLETEtap to flip
TTU notifies project manager of site completion and daily status reporting is delivered.

TELE

Seamless Remote Network Deployment Guided by Expert Engineers

Remotely set up and configure cybersecurity software and tools with virtual GLS support, empowering staff to understand and use new security systems effectively. We establish secure remote access protocols for safe connectivity. Our expert engineers and technicians ensure all remote installations comply with industry standards and regulatory requirements. GLS provides remote incident response and continuous monitoring to address threats quickly and maintain optimal security and performance from anywhere.

Remote Service Capabilities
LAN/WAN RefreshFirewallsRouters & SwitchesVoice & Data ConnectivitySD-WANCircuit Turn-UpWAP Design & InstallLTE Wireless Site Surveys & ActivationMesh Networking
SIEMVulnerability ScanningEndpoint Threat DetectionMDR+Asset Control & Classification

Our Tele-Installation Process

1ASSIGNtap to flip
GLS assigns project management and engineering teams to the customer.
2DESIGNtap to flip
We develop and configure low-level designs within the scope.
3SCHEDULEtap to flip
GLS discusses installation expectations with the customer, and creates an approved schedule with the on-site vendor.
4STAGEtap to flip
We stage and configure devices at the GLS warehouse before shipping them to scheduled sites for remote installation.
5ACTIVATEtap to flip
GLS collaborates remotely with the customer and on-site personnel to ensure proper installation, testing, and activation of devices.
6DAY 2tap to flip
The process repeats to move into day 2 services.

WALK-IN-TAKE-OVER (WITO)

Complete Network Transition with Zero Business Disruption

Our proprietary walk-in-take-over (WITO) installation solution delivers seamless integration with your existing systems and security infrastructure, minimizing business disruption. With dedicated project management, we quickly assess your network and security environment, then deploy essential cybersecurity and network solutions. We update and optimize your current setup while implementing real-time monitoring to detect and respond to threats instantly. GLS provides ongoing management and support to ensure peak security and performance.

WITO Service Capabilities
LAN/WAN ManagementFirewall TakeoverRouter & Switch ManagementSD-WAN TransitionCircuit ManagementWireless Infrastructure TakeoverLTE ManagementMesh Network Management
SIEMVulnerability ScanningEndpoint Threat DetectionMDR+Asset Control & Classification

Our WITO Process

1COLLECTtap to flip
A remote technician gathers system details, maintenance contracts, support info, and obtains a letter of authorization (LOA) for vendors.
2DOCUMENTtap to flip
Installation, configuration, and support documentation are reviewed and collected from the remote technician.
3RECORDtap to flip
GLS documents customer service environments, requirements, ticket procedures, and best practices in the supplier support database.
4DEFINEtap to flip
The remote technician defines MACD processes, submits documentation, updates authorized user lists, changes passwords, and verifies third-party security visibility.
5COMPLETEtap to flip
The remote technician notifies the project manager of site completion, initiating day 2 management.

HYBRID APPROACH

A Combination of our Deployment & Installation Tailored to You

Unlock the flexibility your business needs by combining our Walk-In-Take-Over (WITO), On-Site, and Tele-Installation services for a customized solution that fits your unique operational requirements. Whether you need hands-on support, remote expertise, or a seamless blend of both, GLS empowers you to design a service package that addresses your specific goals and challenges. With our tailored approach, you'll enjoy streamlined processes, efficient implementation, and ongoing management that adapts as your business evolves. Contact our knowledgeable sales reps today to discuss the perfect combination for your business.

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DAY 2 SERVICES

Seamless, Consistent, & Reliable Post-Installation Support

Our Day 2 Dispatch service delivers consistent, robust, and seamless access to on-site resources you may need for the timely repair and troubleshooting of troubled assets. As your trusted partner, GLS provides rapid incident response, and ongoing system access to maintain peak availability. Our dispatch team has access to thousands of field technicians across North America that will be leveraged for your benefit.

Day 2 Dispatch Offerings
Remote "Hot Hands" SupportThousands of Field Technicians Across AmericaServices Available Throughout North AmericaSLAs Available - ICBPowered by 25+ Years of Field Management & Experience