At GLS, We Take A Creative Approach
To Managed Service Solutions


GLS owns and operates a mature, PCI certified, SSAE 18 SOC II Certified Security and Network Operations Centers that provide proactive monitoring and management services in 120+ countries for over 130,000+ assets. Our NOC supports a wide variety of technology, delivering support to virtually every make and model of enterprise adopted routers, switches, firewalls, load balancers, servers, DDI solutions, and unified communications tools.

Deploy

GLS acts as a single source, for project management of network and infrastructure installations. With over 20 years of experience helping customers overcome the massive challenges of large-scale deployments, GLS provides an experienced and standards-based approach to deployment. GLS manages the configuration and deployment process for all major routing, switch and security vendors in the market and uses both proprietary and OEM low touch deployment tools, customized processes and Industry best practices to minimize risk and failures. GLS delivers on our promise of excellent value and customer satisfaction.

SERVICES
  • WITO (Walk-In Takeover) – GLS will add our resources and support to a network that is already up and running properly.
  • Tele-Installation – Our technical resources do the configuration and testing at GLS, ship to the site and guide the Customer’s onsite personnel through plug and play.
  • Onsite Installation – Our technical resources do the configuration and testing at GLS, ship to the site, schedule and coordinate our own technicians to arrive onsite and get everything up and running properly.
FEATURES
  • Network Hardware: Design, Stage, Configure, Ship to Site
  • Project Management
  • Standards-Based Project Plans
  • Site level advanced communication to ensure the location is aware and ready
  • Deployment Resources: Project Manager, Lead Engineer, Configuration Technician, Turn Up Technician
  • Tools: OEM Low Touch Deployment Tools, Configuration Scripting Tools, PM tools, Configuration backup
    

Manage

Detect

Respond

Managed detection and response improves threat detection monitoring and incident response capabilities via a turnkey approach to detecting threats that have bypassed other controls. Security and risk management leaders need to understand this service and its implications for their environments.

By 2020, 15% of organizations will be using services such as MDR, which is an increase from fewer than 1% today.
By 2020, 80% of worldwide managed security service providers (MSSPs) will offer MDR-type services.
Gartner

Managed detection and response improves threat detection monitoring and incident response capabilities via a turnkey approach to detecting threats that have bypassed other controls. Security and risk management leaders need to understand this service and its implications for their environments.

Secure

Security is a major challenge for businesses world-wide. Whether the challenge is human resources or the inability to integrate existing security tools, these problems don’t discriminate. With a Managed Security Operations Center (SOC) from GLS, your business will avoid these obstacles. Our proven, state-of-the-art Cyber Defense System and in-depth defense strategy, GLS will give your organization the most robust security posture available in today’s hazardous cyber environment. GLS will make every effort to leverage and integrate your existing security investments and tools into our SOC operations. We utilize what tools you have in order to maximize your investment and provide what you don’t have to improve your security posture.

    
SERVICES
  • 24x7x365 Managed Security Operations Center
  • Tier 1 / Tier 2 / Tier 3 Support
  • Support for Security Alarms, Tickets and Incidents
  • Asset Control and Risk Classification
  • Vulnerability Assessment with Scanning Regimen based on Asset Criticality
  • Threat Detection with IDS/IPS and External Threat Feeds
  • Endpoint Threat Protection
  • Security Incident and Event Management (SIEM)
  • Behavioral Monitoring with NetFlow and Packet Capture
  • Managed Detection and Response (MDR)
  • Log Collection – Assets, Syslog, HIDS, NIDS
FEATURES
Multiple Commercially Subscribed External Threat Feeds
Incident Based War Room Support
3rd Party Approved Scanning Vendor (ASV) Quarterly Scanning Service
PCI DSS Security Policy Template
PCI DSS AOC for Scanning
Corporate and Operator Level PCI Compliance Dashboard
Unknown Asset in PCI VLAN Notification and Follow-up
SOC Customer Web Portal
Asset Control
Asset Control

Identify and categorize network and service assets. How do you secure something that you do not know exists on your network?

Vulnerability Assessment
Vulnerability Assessment

It's not just something purchased and managed by your IT department but a regimen utilized in service delivery that never ends. Don't just comply between regulatory milestones, become continuously compliant!

Threat Detection
Threat Detection

Detect malicious activity through inspection of sensory and logging data by using our sophisticated security systems and commercial threat feeds.

Security Incident & Event Management
Security Incident & Event Management

Correlate and analyze security event data across your enterprise.

SIEM
SIEM

Identify suspicious behaviour and potentially comprimised systems.

Behavioural Monitoring
Behavioural Monitoring

Identify suspicious behaviour and potentially comprimised systems.

Managed Detection and Response
Managed Detection and Response

Identify suspicious behaviour and potentially comprimised systems.

Image Ring
Security Incident & Event Management
SIEM
Behavioural Monitoring
Managed Detection and Response
Asset Control
Vulnerability Assessment
Threat Detection

Monitoring

GLS operates mature, PCI certified, SSAE 18 SOC II Certified Network Operations Centers (NOC) that provide proactive monitoring and management services by badged, onshore GLS employees. GLS manages network assets in over 120 countries and successfully supports over 130,000 globally managed assets. Our NOC supports a wide variety of technology, delivering support to all of the major enterprise adopted routers, switches, firewalls, load balancers, servers, DDI solutions, and unified communications tools. We are a Partner with and, are eBonded to the nation’s largest Broadband Aggregation firm, AT&T and other entities having ties with hundreds of unique telecommunications carriers.


Write Us

We look forward to hearing from you, whether it is about a new solution or support on your existing GLS service


Services

  • 24 x 7 Proactive Monitoring & Notification
  • Equipment Vendor Maintenance Coordination
  • MACD and Lifecycle Management Support
  • SNMP Health Reporting (Bandwidth Utilization, Latency, Availability, etc.)
  • Automated Configuration Backup
  • Co-management access via TAC/ACS

Features

  • Automatic Network and Hardware Alarm Generation
  • Proactive Carrier Trouble Ticketing Support
  • Custom Ticket Handling & Escalation Procedures
  • Customized Profile in Knowledge Database
  • Service Level Objectives
  • Tier I, II & III Support Resources
  • U.Connect Web Portal for greater visibility and interaction
    

Perform

GLS provides Application performance visibility management information through Riverbed SteelCentral, Gartner’s visionary leader, as a 100% cloud-based solution. Our SNMP Health solution augments this looking at Latency, Packet Loss, Jitter, Memory and CPU utilization. With over a decade of experience in this area, GLS has proven that our clients believe performance visibility is critical, however, they don’t have the time to sift through the multitude of reports necessary to stay ahead of emerging problems. Customers will, of course, use these solutions when a real problem is identified, but, the immediacy of their day to day priorities never allows them to see the forest for the trees. In every performance solution, GLS provides a highly certified analyst that talks to client stakeholders to identify the issues they want to focus on and what they believe is important to their business within the network.

Laptop
    

Services

  • Flow data across a range of network devices
  • Dynamically updated ops-based dashboard
  • Comprehensive network visibility/discovery and reporting
  • Comprehensive troubleshooting/exception tools
  • Detailed analytics, thresholds, and alerts for diagnostics
  • Consultants/experts to aid in installation and on-going use
  • Hosted Infrastructure (Power, Rack, Internet data, router management)
  • 24x7 Proactive Platform Monitoring and break/fix support
  • Lifecycle Support:
    • Top Sites Visited
    • Bandwidth Utilization
    • Utilization by Application
    • QoS Analysis
    • Key applications by site
    • Server/Application Dependencies
    • Security Event Alerts
    • Traffic Deviations Alerts
    • Interface Capacity Planning

Features

  • Cloud based
  • Highly certified reporting analysts
  • Real-time operations dashboards
  • Used to quickly solve complex incidents
  • Flexible reporting and alerting
  • Supports nearly every “Flow” type (Juniper, Cisco, Adtran, etc.)
  • Supports multiple Role Based user account types

GLS MANAGED SOLUTIONS WILL HELP YOU AVOID COMMON SD-WAN RISKS:

  • 72% of Customers list security as their first concern regarding migration to SD-WAN
  • Average growth rate of 48% for Enterprise Bandwidth
  • Projected 56% annual growth rate for SD-WAN over next 5 years
  • 60% of Businesses have not adopted SIEM security technology
  • One Breach can erase 10 years of SD-WAN benefits

MAXIMIZE SD-WAN BENEFITS FOR YOUR ORGANIZATION WITH GLS MANAGED SD-WAN AND SOC:


SD-WAN helps deliver the application performance you want and meet growing bandwidth demand while lower the CAPEX and OPEX costs. SD-WAN is a must for virtually every organization with 10 or more locations. Partnering with GLS will produce what everyone wants out of their SDWAN project: Savings, Security, Reliability, Performance and Agility. We deploy the network, configure the SD-WAN policies, monitor and manage the infrastructure, and secure it all from our Security Operations Center(SOC) via our state-of-the-art Cyber Defense System.

SDWAN
Performance
Cloud-based Applications
Direct Route
Increased Bandwidth
Multiple Routes
Routing Efficiency
SDWAN
Agility, Reliability
Look Forward Routing
Multiple Routes per site
Ease/Speed to add locations
SDWAN
Reduced Costs
Enterprise Bandwidch Growth
Controlling CAPEX & OPEX Costs
Low Cost Branch Appliance
Zero Touch Provision
Lifecycle Management

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